Pro-Active Strata Management

Photos

Reviews of Pro-Active Strata Management

•  

  Billy Kim Added May 22, 2020

  ★ ☆ ☆ ☆ ☆
  The worst of the worst you can imagine.
  They've never replied to my inquiries on time.
  There was a leak on the sub meter before our unit. I reported this issue immediately after I found it. They hasn't given me any kind of replies. They just sent a plumber and fixed it without any notice. 2 weeks later they just sent me an invoice charging me 280.
  I've never informed that whose responsibility it was nor the cost.
  They just sent me the invoice without any kind of explanation. So I didn't pay it .It is not responsibility to pay the invoice that I never confirmed nor informed about.
  I got an invoice for this quater strata fee.
  They changed me extra 340.46 without any notice again. They just called it A outstanding owner invoice 340.46.what's that for????
  I've paid everything up to date.
  I wrote an email asking for an explanation about this outstanding owner invoice but they haven't replied my email as usual.
  Don't know what to do more.I'm not gonna pay the invoice I've never informed about.
  What are all the strata fees for including big administration fee! every quarter! every year! we pay.The strata company is for to sort out these kind of issues.That's why we pay those expensive strata fees.lol
•  

  Margaret Ker Added May 19, 2020

  ★ ★ ★ ★ ★
  Very helpful and empathetic approach to a complex problem.Very much appreciated.
•  

  Clyde Bant Added May 09, 2020

  ★ ★ ★ ★ ★
  I have found Pro-active Strata Management to be getting better and better> Willing to listen, capable of understanding, professionally well- informed about the existing arrangements, proposed changes to regulations and the essential importance of these to tenants, owners and others. I have dealt with a number of Strata Management companies and my recent experience with Pro-active is right up there for professionalism and communicability.
•  

  Dulechino Mack Added May 08, 2020

  ★ ☆ ☆ ☆ ☆
  They like to portray a professional look but under neath is a culture of grab your money and run. No communication when a problem needs to be discussed, no call back. The term unprofessional is too kind for this place. Avoid at all costs
•  

  Stu Closey Added May 01, 2020

  ★ ☆ ☆ ☆ ☆
  Resident in one of their apartment blocks they service. They got locks changed, no problem there. However unable to send keys out. Had to drive an hour each way to pick up a key!!!!! Unable to get delivered apparently.
•  

  Robert Macdonald Added September 09, 2017

  ★ ★ ★ ★ ★
  I have been involved with Pro-Active team now for over 2 years and during this time I have found the services they provide to their clients to be excellent.
  Their communication and documentation method is also very effective and efficient.
  Keep up the good work Simone - thank you

Add review

Questions & Answers

1. What is the phone number for Pro-Active Strata Management

2. Where is Pro-Active Strata Management located?

3. Is there a primary contact for Pro-Active Strata Management

4. What is the web address (URL) for Pro-Active Strata Management